Business Services
Service catalog mapped to revenue, customers, and recovery commitments. Every service ties back into the digital twin.
Total services
247
Tier-0 critical
18
At-risk (this week)
11
Avg health
87
Tier 0
Online Banking
Retail Banking
Health
96
RTO
15m
RPO
1m
Deps
142
Tier 0
Payment Authorization
Payments
Health
91
RTO
5m
RPO
0m
Deps
87
Tier 1
Customer Portal
Digital
Health
88
RTO
1h
RPO
15m
Deps
64
Tier 1
Claims Processing
Insurance
Health
72
RTO
4h
RPO
1h
Deps
53
Tier 0
Treasury Settlement
Treasury
Health
94
RTO
30m
RPO
5m
Deps
38
Tier 2
Data Warehouse
Data Platform
Health
61
RTO
24h
RPO
6h
Deps
211
Tier 0
Identity Provider
Security
Health
99
RTO
10m
RPO
0m
Deps
312
Tier 2
Email Gateway
IT Ops
Health
84
RTO
8h
RPO
1h
Deps
41